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Legal

PAIA Notice

Promotion of Access to Information Act, 2000.

Last updated: 14 July 2026

1. Purpose

This notice is published in terms of the Promotion of Access to Information Act 2 of 2000 ("PAIA"), which gives effect to your constitutional right of access to information held by the Practice.

2. Information Officer

Dr Fortune Siphiwe Hlatshwayo acts as the Information Officer for Dr FS Hlatshwayo Medical Clinic.

5754 Kgware Road, Zone 4, Ga-Rankuwa, 0208
Phone: +27 (0)12 574 0186
Email: admin@drshlatshwayo.co.za

3. Records Held

The Practice holds patient medical records, appointment and booking records, and standard business/financial records. Patient records are held in confidence and are only accessible to authorised clinical and administrative staff.

4. Requesting Access to Information

To request access to information held by the Practice (including your own patient records), please submit a written request to the Information Officer using the contact details above, specifying the information requested and the reason for the request. Requests for access to your own medical records will be handled in line with applicable health record regulations and professional guidance.

5. Fees

Reasonable fees may apply for the reproduction of records, in line with the fee structure prescribed under PAIA.

6. Right to Lodge a Complaint

If you are not satisfied with the response to your request, you may lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za.

See also our Privacy Policy and Terms of Use.